Thank you for choosing Playing Direct! Our Shipping Policy aims to provide you with clear insights into our shipping practices for the Grip Socks 2.0 Midcalf Length, available in Red, Blue, White, and Black. Please take a moment to review the following details to ensure a smooth shopping experience.
1. Order Processing
Orders for Grip Socks 2.0 Midcalf Length are processed within [insert number] business days following order confirmation.
2. Shipping Destinations
Playing Direct is proud to offer worldwide shipping. Whether you're in the United Kingdom or anywhere around the globe, we've got you covered.
3. Shipping Methods and Rates
Shipping rates for Grip Socks 2.0 Midcalf Length are calculated at checkout based on the weight of your order and its destination. We provide a range of shipping methods to accommodate your preferences.
4. Estimated Delivery Time
The estimated delivery time depends on the shipping method selected and your location. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
5. Customs and Duties
For international orders, customers are responsible for any customs fees, duties, or taxes incurred upon delivery. Playing Direct is not liable for delays or additional charges due to customs processes.
6. Order Tracking
Stay informed about your order's journey by using the tracking number provided in the shipping confirmation email. Visit the designated shipping carrier's website to track your Grip Socks 2.0 Midcalf Length.
7. Contact Information
If you have any questions about our shipping policy, your specific order, or need assistance, please don't hesitate to contact us. Reach out to us at info@brainbodydaily.com or through our Contact Us page.
8. Business Location
Playing Direct is based in the United Kingdom. All orders are shipped from our facilities in the UK.
Thank you for choosing Playing Direct. We appreciate your trust, and we're committed to ensuring your Grip Socks 2.0 Midcalf Length reach you in perfect condition and in a timely manner. If you have further inquiries, feel free to connect with us.
1. IntroductionAt Playing Direct, we are committed to ensuring the satisfaction of our customers. This refund policy outlines the circumstances under which refunds may be granted for our Grip Socks, in compliance with UK Trading Standards.
2. Cancellation RightsUnder the Consumer Contracts Regulations, customers have the right to cancel their order within 14 days of receipt without giving any reason. To exercise the right to cancel, you must inform us of your decision by a clear statement (e.g., a letter sent by post, fax, or email).
3. Return of Goods
- After cancelling your order, the goods should be returned to us within 14 days.
- The socks must be unused, in their original condition, and with all packaging intact.
- The cost of returning the goods will be borne by the customer unless the goods are faulty or not as described.
4. Refunds
- A full refund of the product cost will be processed within 14 days of receiving the returned goods or evidence of having sent them back.
- Refunds will be made using the same payment method used for the original transaction, unless agreed otherwise.
- If the socks are returned due to a defect or being not as described, we will also refund the cost of standard delivery.
5. Faulty or Misdescribed ItemsIn accordance with the Consumer Rights Act, if the socks are faulty, not as described, or don’t last a reasonable length of time, customers are entitled to a refund, replacement, or repair. This right is limited to 30 days from the date of purchase.
6. Exceptions
- For hygiene reasons, if the socks are worn or removed from their packaging, they may not be eligible for a refund unless defective.
- Customized or personalized items are exempt from the 14-day cancellation right.
7. Contact InformationFor all refund or return queries, please contact our customer service team at [contact details].
8. AmendmentsWe reserve the right to amend this policy at any time in compliance with UK law.
This policy is designed to be fair and transparent, in line with UK Trading Standards. It is crucial to communicate clearly with customers to ensure they understand their rights and your procedures.